My Xbox One X Loading Backwards Compatible Games Please Try Again

March 20, 2022 Post a Comment

The 'Sorry, this profile tin can't connect to Xbox alive on this console' error appears when the user is trying to play an Xbox360 backward-uniform game on an Xbox One console. For all users, the Xbox Live membership is working normally as they can play Xbox Gold Menu games and use online features with no issues. This problem seems to be restricted to backward-compatible games that are being launched on Xbox One console (they play just fine on Xbox360).

Sorry, this profile can't connect to Xbox live on this console on Xbox One

What's causing the 'This Profile Can't connect to Xbox Live on this Console' Error?

Hither'south a listing of things that might ultimately crusade the 'This Profile Can't connect to Xbox Live on this Console' mistake:

Xbox Live Core Service issue – Equally it turns out, the disability to play backward-compatible games tin also be caused by a server effect that is beyond the finish-user control. Scheduled maintenances and DDoS attacks on the Xbox servers in your surface area might make it impossible for your panel to validate buying. In this case, the only viable fix is to wait for the issue to be fixed by Microsoft'south engineers.
Glitched Temp data – Another potential cause that might exist responsible for this event is some kind of corrupted data that is currently being stored in the temp folder of your Xbox One Console. if this scenario is applicable, you should exist able to set up the problem past performing a power-cycling process to remove temp data and drain the ability capacitors of your console.
Corrupted Local 360 Storage folder – If yous previously had an unexpected console interruption when playing a backward-compatible game, some files located in the Local360 folder may have become corrupted. In this case, you should be able to fix the issue past deleting the folder using the classic Xbox 360 interface.
Xbox contour is stuck in a limbo country – Another cause that will cause this beliefs is an Xbox contour that is stuck in the middle of the signing process. Since the backward-compatibility feature needs to validate buying, it will not be able to practise so unless yous sign out & in your Xbox One contour.
OS abuse – In some rare circumstances, you might encounter this issue due to some corrupted firmware or software components that cannot be repaired conventionally. In this example, yous should be able to resolve the result by resetting every system component via a soft reset process.

Method 1: Checking the condition of Xbox Live Servers

Before we accelerate further to other repair strategies, it'south important to start this troubleshooting guide by making sure that the issue is non across your control. Proceed in mind that it'due south as well possible that a temporary problem with the Xbox Live servers is responsible for your console's disability to play backward compatible games.

Whenever this problem occurs, it is typically due to two main causes – There's either a scheduled maintenance period or in that location's some kind of unexpected outage issue (a DDoS set on or an unexpected problem with the servers in your area).

If the cadre services are downward, your game buying will not be validated, and so yous will not be able to play the astern-compatible game. In instance you think this scenario might be applicative, visit this link (here) and verify if whatever core services are currently not operational or are operation with limited capabilities.

Verifying the status of the Xbox live services

If this investigation ends upward revealing a server issue that is across your control, there isn't much else y'all can do other than expect for Microsoft'due south engineers to prepare the problem. Exist sure to bank check the Xbox Status page regularly until you run into that the problem has been resolved.

However, if the investigation didn't point towards any server issues, move direct to the next method below for a different set of instructions that will resolve the result if it's occurring locally.

Method two: Performing a Power-bicycle

If you lot've previously confirmed that the problem is merely occurring locally and it isn't caused by a server issue, temporary files are likely beingness responsible for the bogeyman of the Distressing, this contour tin't connect to Xbox alive on this console' mistake.

The nearly efficient style of resolving the error bulletin, in this instance, is to perform a power bicycle. A power-cycling procedure volition clean the vast majority of temporary files that might cause this error code without affecting any of your games, applications and user preferences.

Several affected users have confirmed that they managed to resolve the upshot entirely later on following the instructions below. Hither's a quick guide on performing a power-cycling procedure on your Xbox One console:

Start the operation by ensuring that your console is fully powered on and is non currently in hibernation.
And then, press the Xbox button on the front end of your console and keep information technology pressed for about 10 seconds (or until the front LED stops flashing). After you encounter this occurring, release the button and expect until the power is cut off completely.

Perform a difficult reset on Xbox One
Once your panel is no longer showing whatever activity signs, await for a full minute or then. To ensure that the process is succesfull, you can also try to disconnect the cablevision from the power outlet.
Turn your console dorsum on once again by pressing the console Xbox button once again. Simply this time, make it a short press only. During the next startup sequence, keep an eye out for the Xbox animation sequence. If you see it, it'south confirmation that the power-cycling procedure was successful.

Xbox 1 starting animation
Once the startup sequence is complete, try to play the astern-compatible game once again and see if the issue is resolved.

If you're even so encountering the 'Sad, this profile can't connect to Xbox alive on this console' mistake while trying to launch the game, move downward to the adjacent method below.

Method three: Deleting the local Xbox 360 storage (on Xbox One)

Equally it turns out, the 'Deplorable, this profile can't connect to Xbox live on this panel' error can also occur due to some kind of file corruption inside your Local360 Storage folder. This is normally hidden from view and can be hands accessed afterward you endeavor to launch the astern-compatible game.

Several affected users accept confirmed that they managed to fix the issue by accessing the Storage Management department of the classic Xbox 360 interface and deleting the Xbox360 profile. Afterwards doing this, restarting the console and configuring information technology once again, they were able to play the backward-compatible game with no issues.

Here's a quick guide on deleting the local Xbox 360 storage on your Xbox One console:

Launch the backward-compatible game from your Xbox One console. When you meet the error message, press the Xbox push button on your controller to bring out the classic Xbox 360 interface.
Once you're within the Xbox Guide carte du jour, navigate to Manage Storage and press A to access it. Choose Yeah at the Manage Storage confirmation prompt.

Accessing the Manage Storage menu of the classic Xbox360 interface.
Once yous're inside the Storage Management window, select the Profiles binder and hitting the A push button to admission it.

Accessing the Profiles folder
From the next bill of fare, select your local profile and press the Y button to schedule it for deletion. Next, select Yeah at the confirmation prompt to confirm the performance, then wait for it to complete.
Once the local Xbox 360 space has been cleared, attempt to play the astern-uniform game again and see if the issue is at present resolved.

If you're still encountering the same 'Sorry, this contour can't connect to Xbox live on this panel' error, motion downward to the side by side method beneath.

Method 4: Re-initiating the Xbox One Contour

If you lot've come this far without a viable fix, probable, the outcome is occurring due to some kind of inconsistency with the profile that y'all're currently signed in with.

Several users that were also struggling to resolve the 'Deplorable, this contour can't connect to Xbox live on this console' mistake has confirmed that they were finally able to play astern-uniform games subsequently they removed & re-added their Xbox account.

Here'southward a quick guide on how to do this on your Xbox 1 console:

On your Xbox One controller, press the Xbox push button one and then select the Settings icon via the newly appeared guide menu. Then, move over to the right-mitt or left-paw (depending on your user preferences) and choose All Settings.

Opening All settings – Xbox
Once you're inside the Settings bill of fare, go to the account tab. Once y'all become there, move over to the right-hand side and cull to Remove accounts.

Accessing the Remove Accounts menu
Select the business relationship that you want to remove, so ostend the removal process.
Once the process is consummate, restart your reckoner and see if the issue is resolved at the adjacent system startup after you sign in again.

Signing in with your Xbox account account
Launch the astern-compatible game once again and run into if the same consequence is nonetheless occurring.

If yous're still encountering the same 'Distressing, this profile can't connect to Xbox live on this console' error, movement down to the final method below.

Method 5: Performing a soft reset

If yous followed every method to a higher place and you lot're still encountering the same 'Sorry, this profile can't connect to Xbox live on this console' fault, y'all're probable facing an consequence with some organization file that will non get away this easily.

In this case, your just hope of resolving the issue is to reset every firmware & software component that might be triggering this problem. For the sake of keeping your data, the best approach would be to go for a soft reset.

A soft reset will allow you to refresh every operating system component while allowing y'all to keep all your games and information. Here'south a quick guide doing a mill reset on Xbox 1:

On your Xbox Ane console, press the Xbox push button (on your controller) once to open up the guide menu. Later on you manage to get there, go to System > Settings > System > Panel Info. In one case you get to the Console Info card, select Reset console from the newly appeared menu.

Performing a soft manufacturing plant reset
In one case y'all manage to get within the Reset console menu, cull Reset and keep my games & apps from the newly appeared carte.

Soft Resetting Xbox One
Await until the process is completed since your console will restart automatically at the cease of information technology. In one case your console boots back on, attempt to play the backward-uniform game once once more and see if the issue is resolved now.